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Risk Management Basic Training 1963 - 2011 "The more things change, the more they remain the same!" Rich Woldt - CEO The Risk Management Learning Center |
In 1963, than UW Risk Management Prof: Richard "Doc" Heins set the stage for risk management in the world credit union movement's. He's now our honorary Chairman of the Risk Management Learning Center Graduate School. learn more |
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As the EF-5 tornado left Joplin, Mo. heading east
and I posted deployment protocols for the world credit union movement I
couldn't help reflecting on how basic RM principles, methods, and
response protocols have lead communities through every economic crisis
since the 1860's. I salute my fellow UW-Risk Management Alumni,
our cadre of International Credit Union Risk Managers, and fellow
veterans for standing guard before (Visual Intelligence of Persons and
the Environment i.e. VIPER Squads), responding during (Critical Incident
Response Teams i.e. CIRTs), and Homeland Security Public to Private
Partnerships for uniting our global community after to rebuild lives
after each crisis.
We're all in this together. The scope of my work only touches the highlights of RM research and RM best practices over the past 77 years (1934 - 2011). As always, you're first source of RM tutorials and CIRT/VIPER protocols should come from your local law enforcement, fire department, emergency government, and homeland security professionals. The first source of disaster recovery, contingency planning, and business continuity training should come from your credit union, company, and association director of education and training. Much of our RM research can be downloaded free from our www.RMLearningCenter.com website. |
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Now what? Facts: Someday you'll be the first to the scene, be called on to stand-alone in harms way, or be asked to take command during a large scale community crisis. of your friends and family. The next rescue squad you thought could make it, won't. There are no silver bullets. And, no one has all the right answers. Solution? We need to create mission ready public-to-private partnerships so when the scope or duration of the incident overwhelms your public sector first responders the private sector will be ready to reinforce the troops. |
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The Incident Command System works best when under the direction and control of a skilled Risk Manager. So before taking command, I suggest you review basic RM principles and methods as they relate to burglary, robbery, bomb threats, anthrax scares, biological warfare, executive protection, and contingency planning. At a minimum you should be familiar with RM methods to include, how to integrate security systems, crime prevention through environmental design, and how to create defendable zones and controllable crime scenes. You should also be familiar with basic business accounting, internal and audit controls, RM safeguards against internal and external dishonesty and at least the basic tenants of trauma management. I've used Maslow's Hierarchy of Needs and Katrina to create three Incident Command System' templates. The first is focused on meeting the victim's "physiological" needs to include rebuilding the economic infrastructure lost during and after an earthquake, hurricane, tsunami or any crisis that overwhelms public sector response assets. The templates like the Unified Incident Command System (ICS) are not static but rather provide a basic outline on which any credit union, chapter, league, sponsor group or association can design their response during a crisis. The second ICS template is focused on the victims need to belong. The goal is to reunite victims or reconnect them to their past. This template is most appropriate for trade and business associations, veteran' organizations, clubs and societies. The third template rebuilds the victims self esteem and creates future opportunities for growth and success. This template should be used by colleges, universities, trade schools, and groups focused on career development. Rich Woldt CEO-The Risk Management Learning Center |
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| Our "Road to Recovery" is built on Maslow's "Hierarchy of Needs. Maslow's theory contends that when disasters strike, victims first focus on their "physiological" need for food, shelter, safety, and a stable economy on which to rebuild their future . Next, they look for a place to belong or reconnect with their past. Finally, they need to have a bright and promising future. Our "Pyramid - Road to Recovery" uses the Incident Command System (ICS) as a template and The National Incident Management Sytem (NIMS) as an emergency response performance standard to systematically address each level of needs. A major benefit of of this approach is it can be used sequentially (Physiological needs first, than Belongingness, and finally Self Esteem/Self Actualiztion) or sequentially. You will note that front-line Incident Commanders will manage the incident sequentially while Operation's Chiefs will deploy assets from the staging area either sequentially when in strike mode or simultaniously when conducting a mission. | |||||||||||||||||||||||||||||||||||||||||
| Step #1: When disaster strikes, financial institutions (banks, credit unions, investment specialists) the insurance industry, and the business community focus on clean up, reclamation, and stabilizing the economic infra crews to stabilize the environment, followed by reconstruction crews to build shelters and food services to feed the refugees. Banks, credit unions, insurance companies, trade unions, and the business community focus on indemnifying victims and rebuilding the economy. | |||||||||||||||||||||||||||||||||||||||||
| Step #2: The incident command at the belongingness level reconnects victims with their past and focuses on recreating a sense of social well-being. At this level, social groups, business associations, leagues, chapters, churches, organizations, affiliations, clubs, and societies known to have played an instrumental role in the victim's past put their arms around the victims to let them know they belong. Our road to recovery model uses the US military, specifically veteran's organizations such as the Veteran's of Foreign Wars (VFW) and business associations such as the American Society of Industrial Security International (ASIS International) as the model for the incident command responding to needs at this level. | |||||||||||||||||||||||||||||||||||||||||
| Step #3: Finally, schools, colleges, universities, trade schools and all forms of continuing education programs focus on the victim's self esteem and the need to reach that level of self actualization that defines success within the victim's country and culture. | |||||||||||||||||||||||||||||||||||||||||
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Click below to reach ICS Physiological, Belongingness, and Self Esteem Tutorials... |
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| .Insurance Companies / Banks & Credit Unions / Companies & Corporations / Business Associations / Clubs & Societies / Social Clubs / Bikers / Veteran' Organizations Schools - Colleges & Universities / Churches - Trauma Councilors & Spiritual Leaders / / Tutorials for law enforcement, fire fighters, and other professional first responders! | |||||||||||||||||||||||||||||||||||||||||
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| To my friends and mentors: September 2005 marked my 42nd year of pounding the podium to motivate and spread Risk Management (RM) wisdom around the world. I've been richly blessed with a career that's taken me to most cities in the US and countries in the free world. I've been blessed to have worked with so many good friends and professional RM mentors. Now, thanks to the internet, we're able to keep in touch, reach out, and prepare a world that's threatened by natural disasters, terrorist attacks, and an increasingly violent society. It's my sincere hope that this site will provide you with skills you'll need to manage new risks, face new challenges, accept new responsibilities, and move out with courage to prepare, protect, and defend your homeland. Rich Woldt | |||||||||||||||||||||||||||||||||||||||||
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